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Service Aggressive Level (Organizational Maturity Level)

When an organization is Service Aggressive, it is usually because IT’s enthusiasm for SOA and service technology has led to a proliferation of services that the business doesn’t want or need; in some cases, the business may not even be aware of their existence. The Service Aggressive level is different from the Service Ineffectual level in that there may be a sincere intention to adopt SOA and service-orientation in support of strategic goals. However, due to lack of teamwork or education or discipline or perhaps due to blatant incompetence, the SOA initiative fails to align its technology in support of the business. This misalignment therefore severely limits the usefulness and longevity of delivered services.

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